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Perfect Apple-Device-Support - Apple Device Support Exam Test Book

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Apple Apple-Device-Support Exam Syllabus Topics:

Topic
Details

Topic 1

iCloud and Continuity: This section of the exam covers describing iCloud and Continuity. It also covers defining the MDM manages Continuity settings and how to troubleshoot Continuity by using Wireless Diagnostics. It covers creating an iCloud backup for a managed iPhone or iPad.

Topic 2

Managing eSIMs and Cellular Data: This section of the exam covers setting up eSIM on iPhone and managing a transfer from a SIM to eSIM on iPhone.

Topic 3

Installation and Setup: This section of the exam covers moving to a new iPhone, iPad, or Mac; it covers identifying whether a Setup Assistant screen on an iPhone, iPad, or Mac is skipped due to MDM. Moreover, it covers the installation and updating the iOS, iPadOS, or macOS systems.

Topic 4

Managing Storage: This section of the exam covers managing data storage on Mac systems and optimizing storage on iPhones or iPads.

Topic 5

Protecting Data: This section of the exam covers bypassing the code on a managed device that has Activation Lock turned on. It also covers storing and accessing credentials such as passkeys and managed devices.

Topic 6

Troubleshooting Apple Devices: This section of the exam describes the console, disk utility, and describing activity monitor.

Topic 7

Managing Apple Device Security: This section covers recognizing the differences between kernel and system extensions, recognizing how Apple protects macOS from malware, and explaining Gatekeeper technology and runtime protection in macOS.

Topic 8

Managing Apps: This section of the exam covers describing improved Calendar permissions and troubleshooting unresponsive apps on iPhone, iPad, or Mac.

Topic 9

Describing Accessibility Features on Apple Devices: This section of the exam covers describing VoiceOver, Zoom, and Switch Control accessibility features.

Topic 10

Restoring, Reviving, or Recovering Mac Computers: This section of the exam covers restoring iPhone or iPad from the Finder backup or from Apple Configurator.

Apple Device Support Exam Sample Questions (Q96-Q101):

NEW QUESTION # 96
What keyboard shortcut can you type to open the Force Quit Applications window?

A. Control-Command-power button
B. Option-Command-Esc (Escape)
C. Option-Control-power button
D. Control-Command-Esc (Escape)

Answer: B

Explanation:
TheOption-Command-Escshortcut opens the Force Quit Applications window on macOS, listing active apps and allowing termination of unresponsive ones.
* Option A: Option-Control-power manages power options.
* Option B: Control-Command-power restarts the Mac.
* Option D: Control-Command-Esc isn't valid.
* Option C: Correct and standard.References: Apple Support - "Force quit apps on Mac" (support.apple.
com/HT201276).

NEW QUESTION # 97
How to put an iPhone in recovery mode?

A. -Quickly press and release the Volume Down button.
B. -Quickly press and release the Volume Up button.
C. -Press and hold the Side (or Power) button until the Recovery Mode screen appears. Keep holding the button even when the Apple logo appears; release it only when the Recovery Mode screen is visible.

Answer: A,B,C

Explanation:
According to the Apple Device Support Reference Materials, the steps to put an iPhone in recovery mode are:
* Plug your iPhone in to your computer using your USB to Lightning cable1.
* On a Mac with macOS Catalina or later, open the Finder. On a Mac with macOS Mojave or earlier, or on a PC, open iTunes1.
* Quickly press and release the Volume Up button, then quickly press and release the Volume Down button, and then press and hold the Side (or Power) button until the recovery mode screen pops up12. It won't happen instantly, so hang on for at least 15 seconds or so before you try it again2.
* Locate your device on your computer and choose the option to Update or Restore1.
These steps apply to all iPhones manufactured since 2017, including iPhone 8 or later, iPhone SE (2nd and
3rd generations), and iPhone 12 or later2. For older models, such as iPhone 7 or earlier, the steps may vary slightly1. References: 1: If you can't update or restore your iPhone or iPod touch - Apple Support 2: How to put your iPhone or iPad into recovery mode | iMore

NEW QUESTION # 98
Which are two requirements to sync Safari profiles automatically between devices? (Select two.)

A. Devices with the same Sign-In & Security settings
B. Two-factor authentication
C. Devices signed in using the same Apple Account
D. Contact Key Verification
E. Safari turned on in the iCloud section of Apple Account settings

Answer: C,E

Explanation:
Safari profile syncing requires:
* C:Safari enabled in iCloud (Settings > [user name] > iCloud).
* E:Same Apple Account across devices for iCloud continuity.
* Option A: Two-factor authentication enhances security but isn't a sync requirement.
* Option B: Contact Key Verification is for iMessage, not Safari.
* Option D: Sign-In & Security settings don't need to match.References: Apple Support - "Set up and use iCloud Tabs" (support.apple.com/HT202530).

NEW QUESTION # 99
Which action in Apple Configurator for Mac should you select to retain user data (if recoverable) if iPhone or iPad devices are unresponsive or in recovery mode?

A. Erase all Content and Settings
B. Update
C. Restore
D. Revive

Answer: D

NEW QUESTION # 100
Which Find My feature is available ONLY on MacBook models with Apple silicon?

A. View Location
B. Notify When Found
C. Remote Erase
D. Notify When Left Behind

Answer: D

NEW QUESTION # 101
......

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Ian King Ian King

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